Welcome to Little Bee Bakes.
1 Prices & Descriptions
All prices are as stated on the website, but we reserve the right at any time to revise the price of goods without notice. We have taken care in preparing the content of this website to ensure all goods have been fairly described. However, actual goods may slightly differ to those described. Weights, sizes and dimensions are approximate.
2 Payment terms
We accept payment by credit or debit card via stripe payment, PayPal, or via direct bank transfer. For orders payed via bank transfer, orders will only be processed on receipt of payment.
3 Royal Mail Delivery COVID terms
Due to resourcing issues, deliveries in the following areas are likely to be limited. If you need to collect an item for which we’ve left a ‘Something for you’ card from the Customer Service Points at one of these offices, please check royalmail.com/services-near-you for details of our revised opening hours. If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection.Royal Mail, 12th January 2021 https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update
- Barking (IG11)
- Basildon (SS13-SS16)
- Braintree (CM6, CM7, CM77)
- Brentwood (CM13-CM15)
- Burnham on Crouch (CM0 8)
- Bury St Edmunds (IP28-IP33)
- Chingford (E4)
- Chelmsford (CM1-CM3)
- Colchester (CO1-CO8)
- Daventry (NN11)
- Debden (IG7-IG10)
- Enfield (EN1-EN3)
- Gosforth (NE3, NE13)
- Highbury (N5)
- Horsham (RH12, RH13)
- Ilford (IG1-IG6)
- Leeds City (LS1-LS5)
- Lewisham (SE13)
- Lichfield (WS7, WS13, WS14)
- Magherafelt (BT45, BT46)
- Rugby (CV21-CV23)
- Scissett (HD8)
- Somerton (TA11)
- South Ockendon (RM15)
- South Woodham Ferrers (CM0 7, CM3)
- South Woodford (E18)
- Tiverton (EX16, EX18)
- Upper Holloway (N7)
- Westbury on Trym (BS9, BS10)
- Widnes (WA8)
- Wimbledon (SW19)
- Workington (CA14, CA85)
4 Dispatch & Delivery
We aim to process and dispatch all orders within the date stated on each product page, but for regular boxes please allow up to 10 working day. If dispatch is delayed due to any cause beyond our reasonable control, we will contact you to discuss and arrange an alternative.
We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions. It is your responsibility to ensure that you input the correct delivery address at the point of ordering – and, if any errors are made, to contact us as soon as possible.
The delivery aim for the postal services we use are 1 working day. This is a delivery aim, and not a guarantee. Our bakes stay fresh for 7+ days from the date they are dispatched – please allow 7 days for your delivery to arrive.
You will become the owner of the goods you have ordered when they have been delivered to you or your chosen recipient and once payment has cleared. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. Our boxes fit through 99% of standard letterboxes in the UK, we cannot accept liability for our goods getting into the wrong hands once posted through yours, or the recipients letterbox.
Full payment is required when you order. Your payment represents an offer to purchase. Our acceptance of your order completes the contract between us.
6 Risk and ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.
7 Cancellation rights
Under the Distance Selling Regulations you do not have the legal right to cancel orders of made-to-order items, which includes all our goods. However, if we have not yet ordered ingredients for them or started production, we may cancel your order at our discretion.
8 Cancellation by us
We reserve the right to cancel the contract between you and us if:
- We have insufficient stock to deliver the goods you have ordered
- We do not deliver to your area;
- One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers
If we do cancel your contract we will notify you by e-mail and will refund any payment you have made to us within 30 days of your order.
If you do not receive goods ordered by you within 7 days of the date for which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 14 days of the date on which you ordered the goods.
If you notify a problem to us under this condition, we will in the first instance, offer to send a replacement box to the value paid. If this is not suitable for any reason, it will be at our discretion to offer an alternative option.
Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent us by email to email@example.com. All notices from us to you will be displayed on our website from time to time.
11 Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
14 Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
These terms and conditions will be governed by the laws of England and Wales and by using the Website you agree to submit to the exclusive of the courts of England and Wales.
16 Intellectual property
All of the content on the site including pictures, graphic design and text are subject to copyright and other intellectual property rights held by ‘Little Bee Bakes’. The entire content of the site is copyrighted under applicable copyright laws. The use of our site and it’s content is intended for the personal and non- commercial use by the users of our site.
17 Use of the site
You may download, view, copy and print documents and graphics incorporated in these documents (the “Documents”) from the Site subject to the following: (a) the Documents may be used solely for personal, informational, non-commercial purposes; and (b) the Documents may not be modified or altered in any way.
You may not otherwise use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information from this Web Site in whole or in part without the express authorisation of ‘Little Bee Bakes’. Pictures on the Site are property of ‘Little Bee Bakes’ and may not be used for commercial purposes without permission of ‘Little Bee Bakes’. ‘Little Bee Bakes’ reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this website.
18 Damage to your computer
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
19 Privacy Statement
Little Bee Bakes are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
Cookies may be used by us to provide you with certain information e.g. customised information from our website. A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies. Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.
Seeing your personal data
You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee (currently fixed at) £10. Any request should be sent by email to: firstname.lastname@example.org